Privacy Policy

We respect your privacy and explain in clear language what information we collect, why we collect it, and how you can manage or delete it.

1. Introduction

This policy describes the information we collect on our website, in the app, and through customer support channels. If you disagree with the Privacy Policy or Terms, please discontinue using the service.

It does not cover information collected on third-party websites or services that may link to My Phone Finder.

2. Disclaimer of liability

The user is solely responsible for following the laws of their jurisdiction when installing or using My Phone Finder software. We do not guarantee that the service will meet every requirement and provide it “as is”.

3. Eligibility

The site and software are not intended for persons under 21 years old. We do not knowingly collect information from minors; if you believe a minor submitted data, contact us so we can remove it.

4. Logs and cookies

We collect anonymous analytics such as IP, browser, and referrer data to maintain the platform. Cookies help us keep you signed in, remember language preferences, and improve your experience. You can disable cookies in your browser, but some features may not work.

5. Information we collect

  • Account data such as email, encrypted password, forms you submit, and support correspondence.
  • Transaction-related information from partnered payment processors.
  • Device metadata (language, operating system, browser, crash reports) and location data if you enable those permissions.
  • Server logs that may include IP addresses and unique device identifiers.
  • Data you sync via the app, such as call logs or locations, until it is uploaded to our servers.

6. How we collect information

We gather data directly from you, automatically while you use the site, through cookies, from trusted partners (for example payment providers), or via device-level permissions you grant.

7. How we use information

  1. Provide the services you request, maintain the platform, and communicate about billing or system updates.
  2. Improve safety and reliability by detecting fraud, abuse, or technical issues.
  3. Send newsletters or alerts—you may opt out at any time.
  4. Comply with legal obligations or fulfill other purposes with your consent.

8. Disclosure

We disclose data only when required by law, when enforcing our Terms, or when protecting the rights of My Phone Finder users. Contractors who process payments or provide background checks follow their own privacy policies.

9. Accessing and correcting your data

You can update or delete personal information through your account settings, or request deletion via support (use the email tied to your account). Some records, such as transaction logs, may remain for compliance reasons.

10. Data security

We encrypt data in transit, review our storage practices, and limit access to employees bound by confidentiality obligations. Internet transmission is never fully secure; please keep your password private.

11. Account termination

We may suspend accounts that violate our Terms. Remaining balances are non-refundable because My Phone Finder is a pre-paid service.

12. Changes to this policy

We post updates on this page. Continue visiting it periodically to stay informed. Last reviewed: May 2018.